Returns & Exchanges

At LUXE Lighter, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a 30-day window for returns and exchanges on all items in their original, unused condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the item securely in its original LUXE Lighter packaging, ensuring all protective films and tags are intact to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing